February 20, 2018 fieldomobify.com

We often see employees hustling and jiggling to record and manage claim their reimbursements. Many a times it happens so that they forget to claim for a certain amount which was spent while they were attending or serving a call. Claiming expenses is one of the major task for both the field staffs and the field staff managers. This usually happens when the field staff is either closing a call, completing a call or while they are travelling. Therefore, it is very important to have a good expense management software that can easily help the field staff to update, edit,…

December 19, 2017 fieldomobify.com

Field services providing companies must give outstanding service delivery continuously to stay competitive against the competitors. It will not be wrong to say that almost all service organizations rely on field service management (FSM) software to update field service management and provide maximum value to their customers. The FSM software also help in augmenting productivity and profitability to organise their operations. These FSM software not only enhances workflows and service delivery but also data with automated processes and other capabilities. As per the Magic Quadrant for Field Service Management published in September 2017, Gartner has estimated that the revenue from…

October 9, 2017 fieldomobify.com

Assets are one of the most significant component of any organisation as they add value to the business. It is essential to understand the value of both fixed and movable assets and manage them properly. Properly implemented asset tracking techniques can minimize administrative costs, streamline the business services, improve the customer service, and thus helps to increase the efficiency of the organisation. Here are the top 5 reasons that shows why asset tracking system is so important for your bottom line: Utilization of assets and time: With the help of asset tracking software, assets can be managed appropriately and utilized…

September 20, 2017 fieldomobify.com

Facility maintenance is a crucial requirement of any business to manage work effectively and efficiently. Facilities managers need to keep up with the demands of the changing workplace, particularly streamlining and overseeing daily activities. It is extremely critical to maintain an optimum level of productivity and efficiency to ensure the operations and processes within a business run smoothly. Facility maintenance software aids to work with large sets of information and log compliancy information, asset maintenance information and every process through the facility management lifecycle. Let us have a look on the top 6 benefits of Facility maintenance software for smooth running…

September 11, 2017 fieldomobify.com

A famous author, activist and entrepreneur Paul Hawken says that Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them. Field Service Management helps to strengthen customer relationships, builds a strong and positive reputation, reduces costs incurred by the company, increases marketing and sales, and ensures that the employees as well as the customers are satisfied. Let us have a look on the different ways that can boost the Field Service Management in the company: Create dynamic environment: It is important to remember that…

September 4, 2017 fieldomobify.com 1Comment

Contract management is the quintessence of every organization. It includes the methods and procedures that companies implement in order to manage the negotiation, execution, performance, modification and termination of contracts with various parties. The business world is continuously changing. New ways of driving revenue are compelling companies to re-imagine the way they manage the customer lifecycle — making contract management more important than ever before. Here are the 5 effective ways of contract management that can help maximizing operational and financial performance and minimize risk. Planning and streamlining: It is critical to develop a comprehensive plan to implement an effective…

August 4, 2017 fieldomobify.com

Broadly speaking, customer relationship management (CRM) is an approach used by companies to manage and explore customer interactions and related data with the help of practices, strategies and technologies throughout the customer lifecycle. It is done mainly with the goal of refining business relationships with customers, supporting in customer retention and driving sales growth. It is not only wholesome business but also create strong personal connection within people. Increase of this type of bonding takes the business to new heights of success. In 1990s CRM concept gradually started getting popular when business world commenced using internet. The current scenario is…

July 25, 2017 fieldomobify.com

In service industry, having an efficient scheduling and dispatch system is essential. Without it, managing various tasks becomes critical. Scheduling and dispatch system helps service industry in various ways by keeping it on the track. Let’s see some of the benefits of having a scheduling and dispatch system: Keeps a regular track: Scheduling and dispatch system aids in keeping a regular track of various tasks such as number of hours an employee spends on his job, or getting done all the assigned work. Saves time: Maintaining day-to-day records manually on paper is a very tedious job. It increases work load…

July 5, 2017 fieldomobify.com

These days every entrepreneur tries to stay up to date with all the data along with the details of products and services to be given with real time accuracy by various departments. For this, he keeps a close tap on the daily generated data through email or cloud based storage location. In this process, having a good work order management system is very important. A work order management system permits users to effectively manage work order flow and distribution. By employing a proper work order management system, work orders can be viewed and shared to all your field workers no…

April 27, 2017 fieldomobify.com 13Comment

Customer satisfaction is very important for any business that wants to operate in the long run; however, it is not easy as sounds. Various factors contribute to the satisfaction of customers in the service industry, but the quality of service delivered by the employees in touch with customers is the most important one. Their interaction portrays a very important image of the business, and the quality of services offered has much meaning to the customers. As much as many of the employees in an organization get in touch with customers, only field service officers establish face to face contact with…